Privacy Policy

This Privacy Policy describes how PropAfford Malaysia collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you visit our website to access guides on housing affordability, property market data, PR1MA programmes, and related resources, we want you to understand how we manage your information.

Information We Collect

We collect information in several ways to provide and improve our services. When you register an account or subscribe to our newsletter, we collect personal details such as your name, email address, and location. This helps us tailor content about housing affordability in Malaysia to your specific interests.

We automatically collect usage data when you browse our website, including pages visited, time spent, referral sources, and device information. This data helps us understand which guides on property market macroeconomics and house price-to-income ratios are most helpful to our visitors.

We use cookies and similar tracking technologies to enhance your browsing experience and analyse site performance. These help us remember your preferences when you return to read about property overhang data or urbanization impact on housing demand.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our educational content about Malaysian housing affordability. Your data enables us to deliver personalised recommendations for guides on PR1MA, Rumah Mampu Milik programmes, and practical property market analysis.

We analyse usage patterns to enhance the quality and relevance of our resources on house price-to-income understanding and property market trends. We may send you updates about new guides, policy changes, or relevant housing market developments in Malaysia, but only if you have opted in to receive communications from us.

We use aggregated, anonymised data for research and statistical analysis to better understand housing affordability challenges and market dynamics. This helps us create more valuable content for our users interested in property market macroeconomics.

Your Rights and Choices

You have the right to access, review, and request corrections to your personal information at any time. If you no longer wish to receive our communications about housing market guides and property data analysis, you can unsubscribe using the link in our emails or by contacting us directly.

You can request the deletion of your account and associated personal data, subject to any legal retention requirements. We will process such requests within thirty days. You also have the right to data portability, meaning you can request a copy of your information in a portable format.

You may opt out of cookies through your browser settings, though this may affect your experience on our website. We respect your preferences regarding targeted content and will honour any do-not-track signals where applicable under Malaysian data protection regulations.

Cookies and Tracking

We use cookies to improve your experience while visiting our site about housing affordability and property market insights. Cookies help us remember your preferences, track your interest in specific guides on price-to-income ratios or property overhang data, and optimise our website’s functionality.

We use both session cookies, which expire when you close your browser, and persistent cookies that remain on your device for extended periods. These enable features like staying logged in and receiving customised recommendations for property market macroeconomics resources.

Third-party analytics providers may also place cookies on our site to help us understand user behaviour and site performance. You can control cookie preferences through your browser settings. For more detailed information about our cookie practices, please refer to our separate Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, and loss. Our security measures include encryption of sensitive data, secure server infrastructure, and regular security audits.

While we strive to protect your information, no system is completely secure. We encourage you to use strong passwords and keep your account credentials confidential. If you believe your information has been compromised, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Account data is retained while your account is active, and for a reasonable period afterward to comply with legal and business obligations.

Usage and analytical data is typically retained for twelve months. If you request account deletion, we will remove your personal information within thirty days, except where retention is required by law or for legitimate business purposes.

Third-Party Links and Services

Our website may contain links to external resources about Malaysian housing policy, property market data, and related topics. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external sites before providing personal information.

If you choose to access government resources about PR1MA or Rumah Mampu Milik programmes through links on our site, those organisations have their own privacy policies. We recommend reviewing those policies to understand how they handle your information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website and updating the “Last updated” date at the top of this page.

Your continued use of our site following such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.